We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us via
email : powersadhu.info@gmail.com.
phone : +48780786039 .
Please note that returns will need to be sent to the address
Warszawa, st. Grodkowska 2, L.43 zip code :01-461
Please note, before sending a return, please inform our manager in advance via email or by phone
We’ll send you a return shipping label, as well as instructions on how send your package.
You can always contact us for any return question via
email : powersadhu.info@gmail.com.
phone : +48780786039
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please note, custom orders are non-refundable due to their unique and personalized nature. This policy ensures that each product meets your specific needs and cannot be resold.
Please note! It is impossible to return the goods due to delivery delays. Since the seller can not influence the work of the delivery service.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received your return, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at powersadhu.info@gmail.com.
